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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Level 15046 Impossible level there is a glitch
I get 2 different screen when I play this level Yes app is up to date. Playing on mobile iOS
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Why is Rescue Buddies not awarding my prize?
My teammate and I have completed the challenge yet it's not awarding the prize. I tried rebooting the game and power cycled my phone yet it just flashes the screen and then closes back to the game menu. Please see screenshot showing we completed it
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How do you make the candy bombs?
How do you make the candy bombs
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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Getting very frustrated with candy crush
I have noticed that the daily treat machine rolls back SEVERAL days if you miss even 1 day. Today it rolled backed 10 days when I am only 1 day behind. I don’t know if KING READS these or not but I am ready to delete my account many, many years ( note I am up above level 6,800). My question is does KING monitor player…
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Top that event not showing in my account.
From yesterday evening “top that” event is not showing in my account. I have cleared up to 17th level of that’s event and suddenly it disappeared. Please check because it’s the last day today. I want to earn that 250 gold bars. Please
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Ads problem
Ads not coming
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My events have disappeared. I cannot check my weekly progress. I have carried out all the steps reco
My events have disappeared. I cannot check my weekly progress. I have carried out all the steps recommended. why?
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Get back to current level
had phone restored. Want to start on level I was on before phone restored
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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How does the lucky dip work?
I’ve had several of these but they go straight to my lollipop circle but then there’s nothing there!!
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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How can I change my avatar?
How can I change my avatar?
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Can’t pass 7052
can’t get dragon on right hand side
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Sweet cinema
How to enable the sweet cinema before start playing?
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Did not get award
I have just won today a 60’ contest for most stripes, I was first, but did not get to press the “claim” button. Can I get my award please?
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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Candy royale not available
I am currently on level 11380, But the candy royals event is not available for me. Why? What can I do? Thank you.