Shelby Head
The Changes have been frustrating but not all bad. The brushes are alright, I've played with them trying to understand them. Some are very pixled and make it a lot harder to get the lines right. when coloring and using different brushes, I feel they all have the same texture Look. The bush lag is HORRIBLE, and the Lines don't go Where the pen touches, doesn't color. It would be nice to add a picture, and it just goes to that size and not have to do editing. Hard for kids to use and understand
25 people found this review helpful
Samsung Electronics Co., Ltd.
May 17, 2024
Dear Customer, Sorry for the inconvenience. We are not able to help you right away, but if you contact us via 'Contact Us', we will help you check it quickly. (+ PENUP–‘More’ in the upper right corner–Contact us–Ask a question) Thank you.
Sarah Gibson
I love this app! It was automatically on my tablet and now I use it so much. It is so useful for beginners that are trying to learn how to draw digitally. It has coloring pages, challenges, and more! Although it us a great app, it does have it faults. One of the ones that I found annoying is that if you have slow internet, it will sometimes exit the app. If you happen to be drawing while this happens, everything that you drew since your last save will be gone. To prevent this, save more often.
116 people found this review helpful
Samsung Electronics Co., Ltd.
March 11, 2024
Hello. Your review is very helpful for other users. Our team here is working hard to provide better service. We hope that you’ll go on using PENUP in the future. If there is anything we can help with, please let us know. Have a great day with PENUP. Thank you.
Julia Brown
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Easy to use brushes now that are completely different from the app we were used to using. It would have made more sense to keep the brushes the same with the OPTION to customize them. Not try to mess with the settings to get them back to what they already were. Also the colors now being moved in the the tab is really annoying. It used to be very convenient to hit the dropper tool and switch between colors. It just adds an extra unnecessary step. I hope you guys hear out the bad reciews.
41 people found this review helpful
Samsung Electronics Co., Ltd.
January 24, 2024
Dear customer, thank you for leaving a review . Consider experimenting with brush customization in the settings and discovering the wide array of brushes we offer. We trust you'll have an excellent day. Thank you.